Home for Attachments: From Platform Foundations to Product Delivery

Photos, documents and other attachments associated with jobs were spread across the product experience. Creating a unified place for service providers to find and manage those files required the underlying storage foundations to evolve as well.

Kavindu connected the customer-facing opportunity with the platform work needed to make it possible: investigating backend dependencies, reviewing the remaining storage migration, and working with senior leadership and engineering management to establish a viable delivery path within an already committed roadmap.

Discovery showed that storage modernization was a critical dependency. Kavindu aligned the work to the customer outcome, prioritised the models needed by the feature first, and separated the launch-critical path from the longer work of migrating historical data and retiring legacy code.

• Established a phased plan connecting the storage migration to the product milestone.
• Created clear ownership and progress tracking across attachment-owning models.
• Aligned engineering capacity and dependencies with feature-team timelines.
• Coordinated adoption work across backend, frontend and mobile stakeholders.
• Communicated delivery risks and the remaining retirement work transparently.

The platform work unblocked the feature team to deliver Home for Attachments, giving service providers a unified experience for job-related files. The experience was showcased at Jobber Now in October 2026.

• The launch-critical platform dependencies were addressed.
• New attachment writes were consolidated onto the modern storage platform, according to internal program reporting.
• Remaining legacy-client retirement was tracked separately rather than described as fully complete.